This groups was closed and the owner recently got it back. I am helping her with her skins and we seem to be running into a snag. Actually several.
Here are two screen shots of what I see when I try to get to the design area.
The next two images are what she sees and according to her screen shots I should be able to click on the customizing area I need.
I am an admin in another group where I do my creating and this is what it shows for me.
I have tried to give you as much info I can but I don't understand what is happening and neither does she.